Getting Affordable Internet Access: What Programs Are Available?
Reliable internet access is increasingly essential — for job searching, telehealth, education, paying bills, and staying connected. Yet cost remains a significant barrier for millions of households. The good news is that multiple federal programs and private provider initiatives exist specifically to lower that barrier.
Federal Programs
Lifeline Program (FCC)
Lifeline is a longstanding FCC program that provides a monthly discount of up to $9.25 on broadband internet or phone service for eligible households. On qualifying Tribal lands, the discount can reach $34.25 per month.
- Available from hundreds of participating carriers nationwide
- Only one benefit per household
- Apply at lifelinesupport.org or directly with a participating provider
Affordable Connectivity Program (ACP)
The ACP offered up to $30/month (or $75/month on Tribal lands) toward internet service. As of spring 2024, new enrollment was paused due to depleted funding. Congressional reauthorization efforts are ongoing — monitor fcc.gov/acp for updates.
ISP-Specific Low-Income Programs
Several major internet service providers run their own income-qualified broadband programs independent of federal funding:
Comcast Internet Essentials
One of the largest ISP low-income programs in the country, Internet Essentials offers broadband speeds at a significantly reduced monthly rate for qualifying households. Comcast also offers device purchase options at discounted prices. Visit internetessentials.com for current pricing and eligibility details.
AT&T Access
AT&T offers its Access program to qualifying households, providing internet service at a reduced monthly rate. Eligibility is generally tied to SNAP participation. Available in AT&T service areas only.
Spectrum Internet Assist
Spectrum's program provides qualifying households with internet service at a reduced rate. Available in Spectrum service areas.
Cox Connect2Compete
Cox Communications offers reduced-rate internet to families with school-age children who qualify for the National School Lunch Program.
Community and Nonprofit Solutions
Beyond federal programs and ISPs, local community organizations can often help:
- Public libraries: Free Wi-Fi access and computer use during library hours. Many now offer hotspot lending programs.
- Community Action Agencies: Local agencies funded by the Community Services Block Grant often connect residents with tech and internet assistance.
- EveryoneOn: A nonprofit that helps connect low-income households with affordable internet offers. Search at everyoneon.org.
- Human-I-T: Nonprofit that provides refurbished devices and affordable internet to qualifying individuals.
State Broadband Programs
The federal Infrastructure Investment and Jobs Act allocated billions of dollars to states for broadband expansion and digital equity programs. Many states are now launching or expanding their own programs. Check your state's broadband office or department of technology website for locally available options.
Hotspot Options
If home internet isn't yet accessible in your area or while you await program approval, consider these hotspot options:
- Library hotspot lending programs: Many public libraries lend mobile hotspot devices for free to cardholders.
- Lifeline mobile plans: Many Lifeline providers offer mobile data plans with hotspot capabilities.
- School district hotspot programs: Some school districts lend hotspots to students' families — contact your local school for details.
How to Find the Best Option for You
- Check your eligibility for Lifeline first — it's the most stable, ongoing federal program.
- Search for ISP programs available in your zip code at getinternet.gov.
- Contact your local community action agency for guidance on local programs.
- Check your state broadband office for state-specific initiatives.